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Best Price Guaranteed
You are getting the lowest possible price for your room.
What? Found your room online at a lower price? We’ll match it if:
- You have an existing reservation with www.travelport.cz.
So don’t cancel your room.
- You contact our customer service after you have finished your reservation.
- You can still cancel your room.
But wait - if you can't cancel anymore (like when you book last-minute or choose a non-refundable room) we'll still accept your claim if you contact us within 24 hours of booking.
- The lower price is bookable online and is still available when we check.
The lower price is for the same room that you’ve booked with www.travelport.cz:
- Same hotel
- Same room type
- Same check-in and check-out dates
- Same booking conditions (breakfast included, non-refundable etc.)
If we can't match the lower price because of these 5 terms, you keep your existing reservation - including the cancellation policy.
Sorry, no Best Price Guarantee if...
- You book at a website that doesn't show the exact hotel until after you've booked...
…or if you book a hotel room through or in combination with:
- Membership rates
- Frequent stay
- Loyalty points
- Other 'reward' type programs or special promotions of the hotel you booked